Over the years we’ve helped many people find exactly what they’ve been looking for, and we’re proud of the quality of service and support that we provide.
Frequently asked questions
Once an order is placed one of our team will contact you to confirm you order. They will quickly run through your choice of equipment, asking you a few questions to make sure you are getting exactly what you need! Once that is completed they will confirm the order and arrange your Engineered delivery.
Once a day and time has been arranged your item will delivered fully assembled, charged and ready to use. A trained engineer (not a courier) will deliver your item, you will be given opportunity to inspect the product and be given any instruction you may need. We will answer any questions you may have and show you how to look after your scooter, charge and generally get the most from it!
Qualified staff are only a phone call away to help you with your product! Can’t find the answer in the manual? Give us a call Freephone 0800 999 1935
All our scooters come with 3 months complimentary breakdown insurance 24hrs a day 365 days a year, this policy can be extended at point of purchase or on expiry – if you extend at purchase we add the 3 months free to the policy so you don’t miss out. Details of insurance offered can be found here.
We make every effort to provide our customers with products that look the same as the images displayed on our website pages. However please keep in mind that photographs have a difficult time showing exact colors and that the actual color of a product may vary slightly from what is shown in one of our website images. We work hard to update our website descriptions and images as soon as we aware of noticeable variations in our products that customers may find unacceptable.
We currently deliver to most regions within the United Kingdom, however there are some exceptions. If having placed an order, your area is not covered by our engineering teams, you will be given a full refund.