Insurance provided by Mark Bates Ltd
We are passionate about keeping the elderly and disabled mobile, so we have designed our Premier Care range of polices to do just that.
3 Months Free
Frequently asked questions
Once an order is placed one of our team will contact you to confirm you order. They will quickly run through your choice of equipment, asking you a few questions to make sure you are getting exactly what you need! Once that is completed they will confirm the order and arrange your Engineered delivery.
Once a day and time has been arranged your item will delivered fully assembled, charged and ready to use. A trained engineer (not a courier) will deliver your item, you will be given opportunity to inspect the product and be given any instruction you may need. We will answer any questions you may have and show you how to look after your scooter, charge and generally get the most from it!
Qualified staff are only a phone call away to help you with your product! Can’t find the answer in the manual? Give us a call Freephone 0800 999 1935
All our scooters come with 3 months complimentary breakdown insurance 24hrs a day 365 days a year, this policy can be extended at point of purchase or on expiry – if you extend at purchase we add the 3 months free to the policy so you don’t miss out. Details of insurance offered can be found here.